INFORMATION MANAGEMENT
User Experience Design
Why User Experience?
If you've ever used a website or software application, you know what makes them great. It's not tons of features and options, or even flashy design.it's how easy they are to use. Great products don't need multi-page help guides and week-long training seminars. They need to be immediately learnable and intuitive; they need to consider the user experience.
SRA's User Experience experts include artists, graphic designers, usability experts, information architects, interaction designers, and facilitators and researchers. With our diverse team, we are able to deliver well-engineered solutions that can:
- Increase productivity and success rates
- Create an engaging, intuitive experience
- Lower training and support costs
- Reduce development time and costs
- Lower maintenance costs
- Enhance customer satisfaction
- Promote strong branding
Our Services
Great products don't come from a "one size fits all" approach to user experience research. Our team considers how you work, your program goals and your budget to craft a solution from our range of offerings:
Research: Benchmark and learn about preferences, common behaviors and usage trends directly from your users.
- Remote or in-person usability testing
- Focus groups
- User interviews
- Section 508 and accessibility evaluation
- Website survey development
- Web statistics analysis
Strategy: Turn your program goals in to an effective strategy that meets the long-term needs of your users.
- Comparative Analysis/ Competitive assessment
- Heuristic evaluation
- Product roadmap development
- Persona creation
- Concept development
- Search engine optimization (SEO)
- Web 2.0 / social network design
- Content strategy for Content Management Systems (CMS) and Portals
Design: Deliver content and information that's beautiful, exciting, and usable.
- User experience design (UX design)
- User interface design (UI design)
- Mobile interfaces
- Information architecture
- Information visualization
- Navigation design
- Content analysis
- Taxonomy development
- Wireframes
- Task flows
- Style guides
Implementation: Build accessible, dynamic products that use the latest
technologies.
- Prototype development
- Template development
- Dynamic visualizations using Flash and other technologies
- Documentation and training