Learning & Performance
Pay for Performance Management Systems Training
The success of performance management systems often lies in how well employees understand how to use them. SRA designs innovative products to help U.S. government agencies implement performance-based management systems. Our experience spans more than a decade and covers a spectrum of services, including:
- Project management
- Automated tools development
- On-site support
- Data analysis and reporting
- On-site and online training for employees, system administrators and managers
SRA Offerings
Performance Management for New Employees
| Course Title | Performance Management for New Employees |
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| Audience | Employees |
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| Duration | 8 Hrs |
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| Delivery Method | Classroom |
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| Summary | This class is an introduction to performance management concepts. Participants will learn how to write objectives and self-assessments and understand their role and responsibilities in the process. The class demonstrates the transparency built into performance management systems and the ethical standards applied throughout the process. |
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| Learning Objectives: |
- Understand the performance management system
- Understand the process for determining the rating of record
- Understand how to align performance with the organization’s mission
- Know how to write performance-based objectives
- Understand the rating procedure and design
- Discover the importance of developing a good performance plan
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Performance Management for Employees (Refresher)
| Course Title | Performance Management for Employees (Refresher) |
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| Audience | Employees |
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| Duration | 8 Hrs |
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| Delivery Method | Classroom |
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| Summary | This class refreshes performance management concepts for participants who already are in performance environment. They will receive practical advice on how to refine performance-based objectives. They will learn to better understand their role and responsibilities; to acknowledge the transparency of the process; to learn from their past pay of performance experiences and share these experiences with others. |
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| Learning Objectives: |
- Review how the rating process is used in evaluating performance including impact of business rules
- Track and record individual performance against activity goals during the reporting period
- Write better performance-based objectives
- Participate more effectively in performance-based discussions
- Understand within grade increases and quality of step increases
- Understand the role of support tools in maintaining process transparency
- Participate in a simulation exercise to practice writing better SMART objectives and stronger self-assessments
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Performance Management for Data Administrator
| Course Title | Performance Management for Data Administrator |
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| Audience | Data Administrators |
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| Duration | 4 Hrs |
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| Delivery Method | Short lecture with projected slides in classroom/auditorium followed with Tools demo and hands-on exercises |
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| Summary |
The 4-hr course focuses on the Performance Management Process and Automation Concepts. The course begins with an overview of the process as it relates to communicate information regarding timelines, business rules, management of meetings, and facilitation of manager discussions using the automated tools.
Selected techniques are demonstrated such as interpretation of statistical graphs and reports. The graphs show organization-specific and cross-organizational results. Participants are encouraged to go through advanced hands-on simulation exercises with the actual tools and interpret various statistical reports as if they were briefing their organizational leadership.
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| Learning Objectives: |
To familiarize the participants with the basic functionalities of automated tools |
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Performance Management for Rating Officials
| Course Title | Performance Management for Rating Officials |
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| Audience | Rating Officials, Supervisors, Managers
Can be extended to Employees depending on interest
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| Duration | 8 hrs |
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| Delivery Method | Lecture with projected slides in classroom/auditorium and Q&A opportunities |
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| Summary | This 8-hr course explains how the Performance Management process promotes core characteristics of the performance management system. Roles and responsibilities of rating officials are reviewed in detail and illustrated with life-like scenarios. The course emphasizes how important it is to make fair and consistent decisions and reward performance with equity and meaningful feedback. A brief demo of the automated tools further stresses the built-in fairness and consistency of the pay for performance process. |
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| Learning Objectives: |
- Understand the roles and responsibilities of Rating Officials
- Develop a process to communicate with employees about Performance Management and understand the importance of keeping employees informed about new policies and trends
- Understand the time constraints built-in the process and schedule required activities around them
- Understand the importance of recommending fair ratings for each of his/her employee
- Understand the reconsideration process and know how to guide employees who request a reconsideration
- Understand the role of supporting tools and how they fit within the process
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Introduction to Performance Management Administration (Hands-on)
| Course Title | Introduction to Performance Management Administration (Hands-on) |
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| Audience | Data Administrators |
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| Duration | 8 Hrs |
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| Delivery Method | Short lecture with projected slides in classroom/auditorium followed with Tools demo and simulation exercises |
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| Summary | This 8-hr course focuses on the more technical aspects of the process. The course begins with a briefing where the main concepts of the process are introduced, followed by a live demonstration of the automated tools. Participants are then encouraged to go through hands-on simulation exercises using notional records on a training computer. |
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| Learning Objectives: |
- Know the phases of the Performance Management Process
- Communicate information regarding timelines and business rules
- Know success factors for each phase
- Be familiar with Ethical standards
- Identify ways to improve the process
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Basic Refresher to Data Administration (Hands-on)
| Course Title | Basic Refresher to Data Administration (Hands-on) |
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| Audience | Data Administrators |
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| Duration | 8 Hrs |
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| Delivery Method | Short lecture with projected slides in classroom/auditorium followed with Tools demo and simulation exercises |
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| Summary | This 8-hr refresher course is for data administrators who have already supported the pay for performance process. It describes new tools functionalities since the last release. The course begins with a short briefing with practical tips and advice that will help the data administrator achieve successful results followed by a live demonstration of the Automated tools. Participants are encouraged to go through hands-on simulation exercises. An open questions and answer session completes the course. |
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| Learning Objectives: |
- Understand and use the automated tools’ new functionalities
- Communicate information regarding timelines, and business rules
- Suggest procedures such as how to communicate ratings, how to ensure data privacy and security, and how to apply business rules consistently
- Identify ways to improve the process
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Advanced Refresher to Data Administration (Hands-on)
| Course Title |
Advanced Data Administration (Hands-on) |
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| Audience | Super Administrators and Managers |
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| Duration | 8 Hrs |
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| Delivery Method | Short lecture with projected slides in classroom/auditorium followed with Tools demo and discussion of statistics |
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| Summary | This 8-hr course focuses on the interpretation of statistics produced by the automated tools. The course begins with a live demonstration of the tools. Advanced functionalities are demonstrated. Participants are encouraged to go through advanced hands-on simulation exercises with the software and interpret various statistical reports as if they were briefing their organizational leadership. |
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| Learning Objectives: |
- Understand and apply advanced functionalities of automated tools
- Interpret statistical graphs and reports available in the automated tools
- Suggest statistical combinations to identify trends and facilitate the decision making process
- Customize the tools based on organizational preferences
- Use the tools to develop sophisticated organization-specific analyses
- Select charts and graphs that are relevant to the organization and offer analytical comments
- Develop advanced statistics and presentations suitable for executive management use
- Analyze organization-specific and cross-organizational results
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